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PGC Quality Management Review

Pursuant to continual improvement, the Provincial Government of Cavite (PGC) held a management review on August 23, 2012 at the Provincial Capitol Building’s Ceremonial Hall.

Several topics regarding the quality management system (QMS) were brought up and discussed. The first part of the meeting was dedicated to the IQA Committee’s presentation for the different processes under the scope of certification. Ms. Lorena Cron, Lead Auditor and IQA Committee Head, introduced the composition of each IQA sub-teams. Afterwards, the audit findings for the different processes were presented by the lead auditors for each team. This was highlighted by presenting evidences for each conformity or non-conformity.

This management review also became the venue for kick-starting a new feedback system.“This feedback system would not just feature the third revision of the Client feedback Form but also the Complaint Report Form. It would also make use of the system the Feedback Committee had devised to collect, analyze and present the feedback scores of PGC offices. Together, these new forms and this new system would help maintain the QMS’ assertion for a client-focused system of management”, said by Ms. Camille Lauren Del Rosario, Committee Head for the new ISO Core Team Feedback Committee.

In response to the audit findings presented on the earlier part of the meeting, department heads or their representatives presented their corrective actions taken to address the predicaments brought up in the audit findings report. After reporting these action plans they also presented the feedback rating of their respective offices.

The success of this event has proven PGC’s commitment to quality and client satisfaction yet again

Source: Cavite Website: http://www.cavite.gov.ph/home/index.php?option=com_content&view=article&id=569:qmr&catid=75:latest-news

Cavite ranked 8th in top high performing provinces

The province of Cavite led by Governor Jonvic Remulla continues to flourish. Proof of which was when it was cited as one of the top performing provinces in the Philippines by the Department of Interior and Local Government (DILG). In terms of local governance, Cavite ranked 8th placer and was recognized among the 10 provinces which acquired high scores in the department’s Local Governance Performance Management System (LGPMS).

Administered by the DILG’s Bureau of Local Government Supervision, LGPMS is a web-based, self-assessment tool that measures LGU performance in key governance areas and provides information on the condition of LGUs in terms of local governance and development.

The top 10 high performing provinces are: Bohol (4.9370); La Union (4.9115); Bulacan (4.8628); Negros Oriental (4.8331); Pangasinan (4.8185); Ilocos Norte (4.8185); Albay (4.8064); Cavite (4.8031); Compostela Valley (4.7812); and Tarlac (4.7773).

Highly urbanized and independent component cities include Valenzuela (4.9150); San Juan (4.8875); Puerto Princesa (4.8640); Angeles (4.7410); Davao (4.7380); Naga (4.6940); Zamboanga (4.6865); Iligan (4.6710); Cebu (4.6633); and
Taguig(4.6415).

Top performers for the component cities are Ligao (4.9240); Laoag (4.9193); San Fernando (4.9177); Vigan (4.8617); Gingoog (4.8568); Cabanatuan (4.8363); Dipolog (4.8113); La Carlota (4.7553); Iriga (4.7522); and Batac (4.7430).

–Source: PICAD – www.cavite.gov.ph

CICTC Hosts ICT Roadshow

“ICT (Information and Communication Technology) Roadshow in the Next Wave Cities: Harnessing ICT for Smarter Countryside” is the theme of Cavite Information and Communication Technology Council’s (CICTC) public activity on October 23, 2012 in the Cavite Provincial Gymnasium in Trece Martires City.  The roadshow will highlight an ICT-BPO Job Fair on October 24 from 8:00a.m. to 5:00p.m to be participated by selected Business Process Outsourcing (BPO) companies that will conduct training activities.

The CICTC already launched a number of projects including skill mapping project in coordination with PESO, DOLE, and the municipalities of Rosario, General Trias and Carmona.  The organization is also behind the project concerning the security of members of the ICT industry in cooperation with Philippine National Police.  These are the beginning of dynamic CICTC projects that will maximize Cavite ICT resources, meeting the dictates of next wave cities. —Christina A. dela Cruz

Cavite celebrates ISO certification, first in the Philippines

Cavite Provincial Government headed by Governor Jonvic Remulla celebrates the conferment of ISO 9001:2008 certification 27 days ahead of schedule, making another record as the first ISO certified provincial government in the Philippines. Announcement was made by Mr. Alvin S. Mojica, designated Quality Management Representative together with the ISO core team that made rounds in the Provincial Capitol placing “DONE” stickers on quality policy banners installed in all offices.

ISO 9001:2008 is a set of standards and requirements for the development of a quality management system commonly applied by private corporations and organizations to help ensure that the needs and expectations of customers are adequately and consistently met. These standards also enable organizations to develop mechanisms for continual improvement of products and services.

The province adopted the principle of instituting a quality management system and started its campaign for ISO certification late last year while technical preparations were formally initiated in February 2012 with the launching of the Provincial government’s quality policy signifying the start of the 120 days countdown. Subject of the certification are the four core offices of the provincial government including the Treasury, Assessor’s Office, Sanguniang Panlalawigan and the Office of the Provincial Governor together with three support offices – the Human Resource Management Office, Information Technology Division and the General Services Office.

The certifying body composed of Anglo Japanese American (AJA) Registrars granted the Certificate of Attestation to the Provincial Government after finding no single major non-conformity during the second stage of the external audit. Prior to this, the provincial ISO core team conducted three quality internal audits to assess the preparedness of the subject offices followed by rigid management review meetings for corrective actions on weak points.

ISO certification process usually takes around six to eight months but with the dedication and hard work of the ISO core team and the cooperation of the entire workforce, the provincial government achieved the much awaited certification 27 days ahead of schedule.

CICTC had its Logo

The Cavite Information and Communication Technology Council (CICTC) now had his identity logo, when the CICTC Logo Making Contest had finally concluded.   The winner is Mr. John Misael Villanueva, 24 years old from Amadeo, Cavite, a graduate of Bachelor of Science in Information Technology (BSIT) from Cavite State University, Indang Cavite.  Governor Jonvic Remulla together with PLDT executives headed by Mr. Renato L. Castañeda, award the Apple IPad as the major prize of the contest during the flag raising ceremonies at the provincial gymnasium, Trece Martires City.  The prize was sponsored by PLDT, one of the private partners of the provincial government in enriching the IT industry in the province.

The four other contestants received a consolation prize,  namely Mr. Paul Mark M. Feranil (Trece Martires City), Engr. Rodel B. Pelaez (Imus), John Kerwin M. Abdon, and Mr. Paulo Elias I. Piñol (Trece Martires City).

Logo Design Making Contest

The acronym CICTC resembles the font used in the CAVITE BRAND, signifying that it birthed from the province of Cavite.

The red curves below the acronym signify waves of growing influences of the province as spearheaded by a ripple of information and communication technology.

This ripple that starts from the province will not only promote and serve its own vicinity but the whole country as well, as symbolized by the Philippine map silhouette rising from the waves.

The yellow ion behind the Luzon island symbolizes the rising hope of the province to spearhead e-governance in the country.

The upward arrowhead signifies a mouse pointer, which is one of the most popular symbol of IT, envisioning the provinces’ e-governance as going anywhere but heavenward.

The two stars beside the first and last letter of the acronym signifies the stakeholders which is at the sending and the receiving end of the council’s goal to become globally at par in terms of e-governance. They play the vital role of keeping the flow of the ripple unhindered until the ripple becomes a wave.

The letter “I” in the acronym resembles the number 1, the goal of the council to become the number one in CALABARZON and foremost in the country.

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